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About us
A dispatch service built around one idea: the carrier holds the authority, the money and the final say. Everything else we handle.
Who we are
Small on purpose
Truck Dispatching USA LLC is a US-registered dispatch company serving owner-operators and small fleets running under their own authority across the lower 48. We cap the number of trucks each dispatcher handles, because a dispatcher juggling fifteen trucks is not negotiating hard on any of them — they're just clearing a queue.
Our team works US business hours on US freight, with an after-hours line for trucks that are loaded and moving. We are not a load board, not a broker, and not a lease-on program. We are a service you hire and can fire.
What we believe about this business
The percentage is not the point. A five percent dispatcher who books you $2.10 a mile costs you far more than a seven percent dispatcher who books you $2.80. We publish our rates so you can compare, but we'd rather be judged on your net revenue per mile.
Forced dispatch is a red flag. If a dispatcher books freight without your approval, they are running your truck. You hold the authority and carry the liability, so the decision is yours on every load. That is in our agreement, in writing.
Money should never touch us. Brokers pay you or your factoring company directly. We invoice you for our fee, separately. Any dispatcher who wants broker payments routed through their own account is creating a risk you should not accept.
Our position under FMCSA guidance
Agent, not broker — and why we're careful about it
Federal law separates a broker, who arranges freight transportation for compensation and must register with FMCSA and maintain a $75,000 surety bond, from a bona fide agent, who performs duties under a written agreement as part of a motor carrier's own operation. FMCSA's June 2023 final guidance sets out the factors that decide which side of that line a dispatch service falls on, and the analysis turns largely on how much control the carrier retains.
How we structure the relationship
We work under a written dispatch agreement with each carrier. The carrier retains final authority over every load. We do not solicit shipments on the open market, we do not find a shipment first and then look for a carrier to haul it, and we do not handle money moving between shipper and carrier. Broker funds go directly to the carrier or its factor.
This is the structure that keeps your authority clean as well as ours. If a dispatch service you're considering can't explain their position on this, ask harder.
This page describes how we operate. It is not legal advice. Carriers should review their own arrangements with a transportation attorney.
Company details
On the record
Entity
Truck Dispatching USA LLC
Registered
New Mexico, United States
Coverage
Lower 48 states
Role
Bona fide agent of the motor carrier
Talk to a dispatcher, not a salesperson
The person who answers is the person who would run your truck. Ask them anything about your lanes before you decide.
Not running under your own authority yet? We file it for you — authority setup is $649 plus government fees at cost, and you can start your application here.